Video & follow-up systems for small businesses

Attention,
carried through.

Great content gets you noticed.
The right systems make the next step count.

Autom8 Media is a father-and-son team in Central Oregon. We find the one stage where your growth is stuck, fix it with video, follow-up or practical AI systems, and set it up so your team owns it.

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Attention, taking shape
A human approach to a connected business.Bend and Redmond, Central Oregon Working everywhere
Finding the connection

The space between attention and action

They noticed you.
What happens next?

  1. A good video.
  2. A new inquiry.
  3. Then a missed reply, another spreadsheet, or a handoff nobody owns.

We look at the whole path, one stage at a time: how people find you, how they reach out, how they decide to buy, and whether they come back. Then we work on the stage that holds the others back.

More attention only helps when your business is ready to follow through.

The attention: video & content

Make your work
worth a closer look.

Show the people, craft and experience that make your business yours. We shape the story, film it, and edit it for the places your customers spend time.

  • Creative direction & storyboarding
  • Video production & editing
  • Channel-ready cuts & content planning
Giving the story a focus
Connecting the next step

The follow-through: follow-up systems

Less falling
through the cracks.

Connect the tools you already use. Give inquiries a clear next step. Automate the routine work that suits it, with a person in charge of the exceptions.

Some of this runs as AI agents: software that handles a task end to end. We set them up in your own accounts, so your team can run them and keep them after we step back.

  • Inquiry capture, CRM & follow-up
  • Workflow connections & review requests
  • AI assistants, where they make sense

A clearer customer journey

  1. InquiryA place to land
  2. ResponseA next step
  3. HandoffA clear owner

Illustration of a workflow, not live activity.

The connection

Your tools.
Working together.

Connect the moment someone finds you to the work that needs to happen next. Autom8 designs the handoffs, routing and follow-up around your business.

AUTOM8

Connect. Route. Follow through.

Action & delivery

ShopifyCommerce & customersClaudeAssisted reasoningSlackTeam handoffs
Your custom CRMContacts, jobs & pipeline
Booking & schedulingAppointments & estimates

An example of how a workflow can connect. Platform roles can overlap; the right connections depend on your tools, access and scope.

How we work

Start with the problem.
Build what earns its place.

Growth runs through four stages: people find you, reach out, buy, and come back. One of them is always the weakest. We measure each stage, fix the weakest one, then measure again, because fixing one stage moves the bottleneck to the next.

  1. 01

    Find the bottleneck

    We go stage by stage and ask for a number at each: how many people see you, reach out, buy and come back. The weakest stage is where we work.

  2. 02

    Break down the goal

    We take the goal for that stage and split it until every piece is a concrete task. Then we mark which tasks software can take on and which need a person.

  3. 03

    Build on what you have

    We improve the content and tools you already run before adding anything new. Anything that spends money or reaches a customer waits for a person to approve it.

  4. 04

    Hand it over

    Each repeatable job becomes a saved routine in your own accounts, such as your team’s AI workspace. Your people run it and keep it. If everything has to go through us, we’ve just become your new bottleneck.

  5. 05

    Test and score

    AI rarely gives the same answer twice, so we run each routine about ten times and score the results. That average is the baseline every change has to beat, even a newer AI model.

  6. 06

    Review weekly

    We help you start a short weekly call where your team shows what worked that week. The best of it becomes a shared routine everyone can use. Your team runs the call.

Making the pieces work together

Know what changed

Useful work.
Visible progress.

We measure before we change anything. If nobody is counting inquiries or sales yet, setting that up is the first job. Then we review the same numbers together.

How the pieces connectIllustration, fictional data

Demonstration data. Northside Plumbing is fictional.

Customer response
How quickly inquiries get a useful reply.
Time back
Admin time, including review and corrections.
Work moving forward
Qualified inquiries, appointments or completed work, as agreed.
Parker and Ben Edwards, the father-and-son team behind Autom8 Media
Parker & Ben Edwards Central Oregon

Why we built this

Built close
to the work.

My father and I got tired of watching good businesses blend into the noise, so we built something to get you out of it.

We’re Parker and Ben Edwards, a father-and-son team in Central Oregon pairing production experience with practical systems work. We stay close to the business, find the real problem, and own the work we agree to deliver.

Sometimes that means video. Sometimes it means connecting tools you already pay for. Sometimes it means telling you nothing new is needed.

Parker has 10+ years in production. Ben is a commercial photographer and director with 20+ years of experience across six continents, and runs Benjamin Edwards Photography. We work in person around Bend and Redmond, and remotely anywhere.

Meet the team on a call (opens in a new tab)

A few useful answers

Before we
get started.

Who is Autom8 Media?

Autom8 Media is Parker and Ben Edwards, a father-and-son team based around Bend and Redmond in Central Oregon. We make cinematic video for small businesses and set up the follow-up behind it: inquiry capture, CRM and follow-up, workflow connections, review requests, and AI assistants where they make sense.

Where are you based?

We are based around Bend and Redmond in Central Oregon and available remotely. You work directly with Parker and Ben, the people doing the work.

What does Autom8 Media do?

Two things that work together. We shape, film and edit video for the places your customers spend time. And we connect the tools you already use so inquiries get a clear next step, with a person in charge of the exceptions.

Do I need content, systems, or both?

That depends on which stage is stuck. If too few people find you, it is usually content. If people find you but do not reach out or buy, it is usually follow-up and systems. We measure first, then recommend content, a process change, better use of existing software, or custom work.

What kind of work do you take on?

Work that helps a business grow: more people finding you, more inquiries, more sales or more repeat customers. We would rather improve something you already have that is working below its potential than build a new system from scratch. If you cannot say yet how many inquiries or sales you get, measuring that comes first.

What happens on the discovery call?

A real conversation about how your business runs. We go through each stage, from how people find you to whether customers come back, and ask for rough numbers at each. That usually shows where growth is stuck. Then we look at whether there is a useful next step and whether we are the right people to help.

How is the work priced?

Every engagement is scoped around the work. We separate production, setup, ongoing support, and software or advertising costs so you can decide what is worth doing. No package is assumed before we understand the problem.

Who stays in charge of the automation?

Your team does. We agree on what the system can handle, what requires approval and how exceptions reach a person. Everything is set up in your own accounts, so your team can run it and change it without waiting on us.

Do you build AI agents?

Yes, where they fit. An AI agent is software that handles a task end to end, such as inquiry capture, follow-up, routing or review requests. We connect it to the tools your business already uses, and a person stays in charge of the exceptions. Whether an agent fits your business is decided on a discovery call.

What is the difference between an AI agent and automation?

Automation runs the routine steps you set up, such as sending a follow-up when an inquiry arrives. An AI agent handles a task end to end, such as capturing an inquiry, following up and routing it to the right person. Both connect to the tools you already use, and with both a person stays in charge of the exceptions.

How will we know if it worked?

We measure first: a starting number for the stage we are working on, agreed before the work begins. Each AI routine is also scored, and a change only goes live if it beats the last score. We review those numbers together, including human review time and ongoing costs. We do not promise a particular revenue result.

Something else on your mind? Ask Parker directly.

A useful next step

What could work
better for you?

Bring us the thing that keeps getting stuck. We’ll talk through the problem, the options, and whether we can help.

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From attention to connection